Start Free Forever. Upgrade Only When Your Order Volume Grows.
All subscriptions are billed natively through the Shopify GraphQL Billing API (appSubscriptionCreate) directly on your monthly Shopify invoice. Every plan includes unlimited Layer 1 Fulfillment Delay alerts, smart alert deduplication, and fair monthly tracked shipment quotas.
Ideal for new & growing Shopify stores testing proactive chat operations.
- 100 alerts / month (smartly deduplicated across all 6 engines)
- 20 tracked shipments / month (3,500+ global carriers, 6h scan interval)
- Unlimited Fulfillment Delay alerts (Layer 1 — paid orders unfulfilled past X hours, uses 0 tracking quota)
- Unlimited notification channels (route to Telegram, Discord, Slack & Custom Webhook)
- One-tap chat actions (Hold Order, Tag Staff, Re-order, Ack) & Dashboard Insights
Built for scaling Dropshipping, POD & DTC brands running multi-channel ops.
- 1,000 alerts / month high-volume operational quota
- 300 tracked shipments / month (3,500+ global carriers, 6h scan interval)
- Unlimited Fulfillment Delay alerts (Layer 1) + continuous tracking until
Delivered - Unlimited notification channels (route to Telegram, Discord, Slack & Custom Webhook simultaneously)
- Native Shopify Fulfillment Hold API, custom WMS tags & priority engineering support
For high-volume flash sales & multi-warehouse stores needing higher carrier quotas.
- 5,000 alerts / month high-velocity quota
- 1,000 tracked shipments / month (3,500+ global carriers, 6h scan interval)
- Unlimited Fulfillment Delay alerts (Layer 1) + priority webhook queue evaluation
- Unlimited channels + multi-team Discord / Slack routing
- Dedicated onboarding & early access to Phase 2 features
Complete Plan & Quota Comparison
Every core detection engine and interactive chat button is available starting on the Free plan — you only upgrade when your monthly alert or tracked shipment volume scales.
| Capability / Quota | Free ($0 / mo) | Pro ($9.99 / mo) | Scale ($29.99 / mo) |
|---|---|---|---|
| Monthly Alert Quota | 100 alerts / month | 1,000 alerts / month | 5,000 alerts / month |
| Tracked Shipments / Month | 20 shipments / month | 300 shipments / month | 1,000 shipments / month |
| Layer 1: Fulfillment Delay (Unfulfilled Paid Orders) | Unlimited ($0 quota) | Unlimited ($0 quota) | Unlimited ($0 quota) |
| Layer 2: Shipping Delay (3,500+ Global Carriers) | Up to 20 shipments / mo | Up to 300 shipments / mo | Up to 1,000 shipments / mo |
| Carrier Checkpoint Scan Interval | Every 6 hours | Every 6 hours | Every 6 hours |
| Mid-Transit Continuity When Cap Reached | Tracks to Delivered |
Tracks to Delivered |
Tracks to Delivered |
| Predictive Stock-Out & Dead Stock Engines | ✓ Included (7d velocity + lead time) | ✓ Included (7d velocity + lead time) | ✓ Included (7d velocity + lead time) |
| High Fraud Risk & IP Burst (10m Window) | ✓ Included (real-time webhooks) | ✓ Included (real-time webhooks) | ✓ Included (real-time webhooks) |
| Active Notification Channels | Unlimited channels | Unlimited channels | Unlimited channels + team routing |
| Supported Destinations | All 4 destinations (simultaneous routing) | All 4 destinations (simultaneous routing) | All 4 destinations + team routing |
| 1-Tap Chat Actions (Hold, Tag, Re-order, Ack) | ✓ Included | ✓ Included | ✓ Included |
| Shopify Native FulfillmentOrderHold API | ✓ Included | ✓ Included | ✓ Included |
| Dashboard Insights, MTTA & Delivery Health | 7 / 14 / 30 / 90-day windows | 7 / 14 / 30 / 90-day windows | 7 / 14 / 30 / 90-day windows |
| Billing & Support | Free forever · Email support | Shopify Billing API · Priority support | Shopify Billing API · Dedicated onboarding |
How Two-Layer Delay Detection Protects Your Quota
Most shipping apps charge you for every single order on your store — even unfulfilled orders or orders where you only needed stock/fraud alerts. Tada Alerts separates delay detection into two intelligent layers so you never waste quota.
⏳ Fulfillment Delay (Before Tracking Exists)
Triggers when a paid order remains unfulfilled after X hours (default: 48 hours). Evaluated directly from Shopify order status webhooks (orders/fulfilled) and a 6-hour audit cron.
Why it matters: Catches DSers/AutoDS order sync failures, out-of-stock supplier declines, or 3PL warehouse backlogs before a tracking number is ever created — consuming zero tracked shipment quota on Free, Pro, and Scale.
🚚 Carrier Shipping Stagnation (In Transit)
Once an order is fulfilled with a tracking number, Tada Alerts monitors carrier checkpoints across 3,500+ global carriers (USPS, YunExpress, 4PX, Cainiao, DHL, UPS, FedEx) and alerts your team when a parcel has no update for N days (default: 3 days).
Smart Registration Gate: A shipment is only registered for carrier tracking when your Shipping delay rule is enabled and your store is within its monthly allowance.
Zero Waste When Disabled
If your store only uses Stock-out, Dead Stock, Fraud, or Fulfillment Delay rules, Tada Alerts registers 0 shipments against your tracking cap.
Only Accepted Codes Count
Only first-time tracking numbers accepted by our carrier network deduct 1 shipment. Duplicate codes or unrecognized carriers rejected as invalid cost 0 quota.
No Mid-Transit Dropouts
If you reach your monthly cap (20, 300, or 1,000), new tracking numbers pause registration, but all already-registered parcels keep tracking to Delivered.
1 Alert / Day Deduplication
A stalled shipment triggers at most 1 alert per day, and each shipment is registered only once for its entire transit lifecycle.
Billing, Quotas & Subscription FAQ
1. How does billing work? Do I enter a credit card on your website?
Never. Tada Alerts uses the official Shopify GraphQL Billing API (appSubscriptionCreate). When you click Upgrade to Pro inside the embedded app, Shopify handles the approval screen and adds the $9.99/month charge directly to your regular Shopify invoice.
2. What is the difference between Monthly Alerts and Tracked Shipments?
Monthly Alerts (100 on Free, 1,000 on Pro, 5,000 on Scale) count the notifications delivered to your chat channels across all 6 rules. Tracked Shipments (20 on Free, 300 on Pro, 1,000 on Scale) count unique fulfilled tracking numbers registered for carrier tracking when the Shipping delay rule is enabled.
3. What happens if I hit my tracked shipments cap mid-month?
Your in-transit monitoring never dies mid-journey. All parcels registered earlier in the month continue to be scanned every 6 hours until they reach Delivered. Plus, Layer 1 Fulfillment Delay, Predictive Stock-out, and Fraud Risk alerts continue running as long as you have alert quota remaining.
4. How many notification channels can I connect?
Unlimited channels on all plans. You can connect Telegram, Discord, Slack, and Custom Webhooks simultaneously even on the Free plan. Tada Alerts follows a transparent quota-only model: you are never paywalled on notification channels or scan intervals, only on total monthly alerts delivered and shipments tracked.
5. When do my monthly quotas reset?
Both your monthly Alert counter and your Tracked Shipments counter reset automatically to 0 on the 1st of every calendar month at 00:00 UTC. You can monitor both counters in real time in the Your plan card on your Dashboard.
6. Can I cancel or downgrade at any time?
Yes. You can downgrade or uninstall at any time from your Shopify Admin with one click and zero cancellation fees. Existing Pro merchants also receive 12-month grandfather price protection whenever new plan tiers are introduced.